Professional Soccer Team Dominates Ticket Sales with Digital!

Published on
November 7, 2024
Contributors
Vici Team

Vici is a full-service digital advertising technology company. We specialize in white labeled solutions for media groups and advertising agencies including sales training, media planning, online ad buying, reporting, and optimization of campaigns. We do this by utilizing a multi-platform approach to digital advertising with best-in-class partner support.

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How a Pro Soccer Team Boosted Ticket Sales Through Digital Strategy

For a professional soccer team looking to fill the stands, the stakes were high to increase season ticket renewals and single-game ticket sales. Historically, the team's marketing efforts leaned on traditional media like TV and radio. However, with a fan base that skews younger and digitally savvy, the team saw an opportunity to modernize their approach. Enter Vici Media

The Digital Playbook

Our team at Vici Media crafted a digital strategy that would not only reach this young, energetic audience but also engage them in ways traditional media couldn’t. Building on the team’s already active social media presence, we created a campaign designed to capture attention, drive ticket sales, and build game-day excitement all season long

Step 1: Mobile Conquesting to Reach Key Fans

The campaign kicked off with a Mobile Conquesting strategy that targeted potential ticket buyers across several digital touchpoints

  • Address Targeting & Geo-Retargeting: We leveraged the team’s database of past ticket buyers to serve ads directly to them, reaching a dedicated fan base already interested in returning for more games.
  • Geo-Fencing & Local Interests: To expand our reach, we set up geo-fencing around key locations—other sports venues, family-friendly attractions, and areas where sports enthusiasts frequented. These tactics helped us capture attention and retarget engaged audiences over time, maximizing brand recall.

Step 2: Engaging Social Media & Social Mirror Ads

As the season progressed, social media and Social Mirror ads helped build visibility, engaging both new and existing fans with exciting visuals and easy links to purchase tickets online. These ads, positioned to reach a highly engaged audience, became a major driver of conversions as they allowed fans to act on their impulse to support the team with just a few clicks

Step 3: Creating Game-to-Game Hype with OTT & Amazon Video

Our digital strategy didn't stop with the start of the season—it evolved with it. To keep the excitement fresh, we introduced Amazon Video and OTT ads featuring game highlights and upcoming match details. These ads were laser-targeted toward sports fans, families, and soccer enthusiasts, creating an emotional connection through immersive video content

Our campaign scheduling was also key. We strategically boosted ad impressions three to four days before each game, capitalizing on the “last-minute” ticket sales rush. After each game, ads for the next matchup were immediately deployed to keep fans looking forward to the next event

Results That Scored Big

After just one season of fine-tuning and optimizing this digital strategy, the results were undeniable

  • Impressive CTR: Across all digital channels, the campaign achieved a high CTR of 0.93%, with social media ads hitting an impressive 3.5% CTR.
  • Record-Breaking Ticket Sales: Within 72 hours before each game, ticket sales surged, with this season marking the highest single-game sales on record for the team.

The Director of Ticketing reflected on the season’s success: “100% of our media plan was dedicated to digital, and the results showed! We attribute all our success to the advanced digital tactics combined with our compelling visuals and video! Next season will be a repeat of what we adopted in this season.

If your business needs a high-impact, cost-effective marketing strategy, contact Vici Media today to learn more about our white-label digital solutions

For more information, email support@vicimediainc.com.

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