Vici Values

Location: Remote
Reports to: Lead Account Director & Trainer

About Vici Media

At Vici, we empower our partners with cutting-edge digital advertising solutions, best-in-class training, and hands-on support that drives measurable growth. Our Partner Success team is at the heart of these efforts, building strong relationships, delivering education, and ensuring long-term success for every partner. 

We are seeking a Partner Growth Manager to join our Partner Success team. This person will play a key role in onboarding, nurturing, and scaling partner relationships, working closely with Partner Success Directors and reporting directly to the Lead Partner Success Director.

Key Responsibilities

• Partner Onboarding: Lead the onboarding process for all new partners, ensuring they are set up for success with Vici's tools, products, and resources.
  
• Monthly Partner Interviews (SAMS): Conduct monthly interviews with key accounts to understand their challenges, identify opportunities, and align on growth strategies. Success Alignment Meetings (SAM) with our partners — personalized strategy sessions designed to focus on your growth and long-term success. Each SAM is a dedicated time to:
  
  • Review performance across campaigns, highlighting wins and opportunities.
  • Discuss training and new product rollouts to ensure your team feels confident selling and executing.
  • Align on business goals and explore how our digital solutions can support your growth trajectory.
  • Collaborate strategically on what's next, so you stay ahead of your competition.
  • Our SAMs aren't just about reporting numbers — they're about partner enablement, knowledge sharing, and setting a roadmap for continued success.
• Growth Roadmapping: Develop and maintain 2-year strategic roadmaps with partners to increase their success, deepen engagement, and drive account spend growth.
  
• Product Education: Host monthly digital product webinars (2-hours each) to educate partners on new offerings, campaign strategies, and best practices.
  
• Key Account Engagement: Attend product update meetings and proactively share new solutions with key accounts to help them stay competitive in the marketplace.
• Reporting & Insights: Pull reports, analyze data, and respond to rush RFP requests for key accounts to support informed decision-making.
• Collaboration: Work alongside Partner Success Directors to ensure seamless account coverage, consistent communication, and high levels of partner satisfaction.

Qualifications

• 3+ years of experience in client success, partner management, or account growth roles (digital marketing or advertising industry strongly preferred).
• Strong understanding of digital advertising products and performance metrics (PPC, programmatic, video, social, etc.).
• Excellent communication and presentation skills—comfortable leading partner-facing webinars and meetings.
• Proven ability to analyze reports, identify trends, and turn data into actionable insights.
• Highly organized with the ability to manage multiple partners, priorities, and deadlines simultaneously.
• Collaborative team player who thrives in a fast-paced, client-focused environment.

Why Join Vici?

• Be part of a supportive, fast-growing company recognized for innovation in digital marketing.
• Collaborate with passionate, talented colleagues who care deeply about partner success.
• Enjoy opportunities for growth and development in a role that directly impacts partner relationships and revenue growth.