All Encompassing Retirement Community Relies on Digital

Published on
October 30, 2024
Contributors
Vici Team

Vici is a full-service digital advertising technology company. We specialize in white labeled solutions for media groups and advertising agencies including sales training, media planning, online ad buying, reporting, and optimization of campaigns. We do this by utilizing a multi-platform approach to digital advertising with best-in-class partner support.

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Transforming Senior Care Marketing: A Success Story from a 5-Star Nursing Facility

In the heart of the countryside, a 5-star rated nursing facility provides a range of services—from short-term rehabilitation to independent and memory care for individuals with Alzheimer’s and dementia. Recognizing the need for a robust online presence, they sought to attract more prospective residents and their families through targeted digital marketing.

The Challenge

With various levels of care offered, the facility needed a strategy that effectively reached seniors and their caregivers, providing valuable information while fostering trust in their services.

The Strategy

To achieve this, we developed a comprehensive marketing campaign that included:

  • Display Ads: Our primary focus was on reaching seniors through Behavioral Targeting. This included specific categories such as age (65+), memory loss, and caregivers for those with age-related conditions. By honing in on these groups, we connected with individuals who demonstrated a clear need for assistance.
  • Keyword Targeting: We targeted potential residents and their families who were beginning to research their options. Keywords like "skilled nursing home," "senior living facility," and "memory care" helped us reach those at the start of their search journey.
  • Google Pay-Per-Click (PPC) Ads: To capture immediate interest, we repurposed our keyword list in a PPC campaign, targeting users actively looking for senior care solutions.
  • Live Chat: By integrating a live chat feature on the facility's website, we provided an interactive way for prospective residents and their families to get quick answers to their questions, enhancing the user experience and capturing leads effectively.

The Results

The campaign began with a three-month commitment using one digital product. Due to its success, it has since been extended twice and now incorporates three different digital strategies. Here are the results from the past seven months:

  • A click-through rate (CTR) that is nearly 11 times the national average, showcasing exceptional engagement.
  • 220 click conversions, indicating a strong interest in the facility's services.
  • 81 view-through conversions, further evidencing the campaign’s effectiveness in nurturing potential leads.

The facility has experienced a significant boost in inquiries and awareness, positioning itself as a trusted choice in the community for senior care.

Conclusion

This success story illustrates the impact of a tailored digital marketing strategy in the senior care industry. By effectively reaching and engaging with their target audience, the nursing facility has successfully increased awareness and generated valuable leads.

If your business needs a high-impact, cost-effective marketing strategy, contact Vici Media today to explore how our white-label digital solutions can elevate your outreach efforts. For more information, email support@vicimediainc.com.

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