Live Chat does the heavy lifting phone and web forms cannot handle. Website visitors are customers waiting to talk to you, and Live Chat can help. Having Live Chat on your website enables you to get more leads and engage your prospects with live, trained, chat agents, 24/7.
Live Chat Features Include:
- Live Chat box installed on your website and text to chat option for mobile
- Customized Live Chat window to match your company website
- “Call Connect” features to connects leads straight to your business
- Trained agents to handle all lead inquiries in both English and Spanish
- CRM Integration
How it Works:
Website visitors are presented with an invitation chat box that is designed to match your website’s look with the option to chat or text (on mobile only). Trained agents with knowledge of your company get lead information. New leads are delivered to you in real time, with the full transcription of the chat or text conversation.